FAQs

  1. How do I care for my jewelry? Answer: We recommend storing your jewelry in a dry and cool place, away from direct sunlight. You can clean your jewelry with a soft cloth or brush and mild soap or jewelry cleaner.

  2. How long does shipping take? Answer: Shipping times vary depending on your location and the shipping method you choose during checkout. Please refer to our shipping policy for estimated delivery times.

  3. What is your return policy? Answer: We accept returns within 14 days of delivery for items that are in their original condition and packaging. Please refer to our return policy for more details.

  4. Do you offer gift wrapping or personalization? Answer: Yes, we offer gift wrapping and personalization options for select items. Please contact us for more information.

  5. Can I track my order? Answer: Yes, you will receive a tracking number once your order has shipped. You can track your order on our website or through the shipping carrier's website.

  6. Do you offer wholesale or bulk pricing? Answer: Yes, we offer wholesale and bulk pricing for select items. Please contact us for more information.

  7. Can I cancel or change my order? Answer: We can only cancel or change your order before it has been shipped. Please contact us as soon as possible if you need to make any changes.

  8. How do I know what size to order? Answer: Please refer to our sizing guide for information on how to measure for the perfect fit. If you have any questions or need assistance, please contact us.

  9. What materials are used in your jewelry? Answer: We use a variety of materials, including sterling silver, gold, diamonds, and gemstones. Please refer to the product description for specific information on each item.